Return Policy

Return Policy

 
At Hprintpro, we want to ensure you’re completely satisfied with your purchase. If you’re not satisfied, we offer a hassle-free return policy.
 
Return Window
You have 10 days from the date of delivery to return your unopened and unused products for a full refund or exchange.
 
Eligible Items for Return
  • Unopened and unused products in their original packaging
  • Products must be in their original condition, with all tags and labels attached
Non-Returnable Items
  • Opened or used products
  • Damaged products due to customer misuse
How to Initiate a Return
  • Contact our customer service team via email or phone
  • Provide your order number and specify the products you want to return
  • Our team will provide a Return Authorization (RA) number and return instructions
Return Shipping
  • You’re responsible for return shipping costs
  • We recommend using a tracked shipping service
  • Keep your return receipt for your records
Refunds and Exchanges
  • We’ll issue a full refund or exchange eligible products within 7-10 business days of receiving your return
  • Refunds will be processed to your original payment method
  • You’ll receive a confirmation email once your refund or exchange is processed
Defective or Damaged Products
  • If you receive a defective or damaged product, please contact us immediately
  • We’ll work with you to resolve the issue, which may include a replacement, refund, or store credit
Important Notes
  • All returns must be accompanied by a copy of your original receipt or packing slip
  • We reserve the right to deny returns that don’t meet our return policy guidelines
Contact Us
If you have questions about our Return Policy, please contact us:
Email: [email protected], [email protected]
Phone: +91 8376997048, +44 020 555 1463
Address: 1/6290, Gali no.-3, East Rohtash Nagar, Shahdhara, Delhi – 110092
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